Product Protection
Warranty Policy
All products carry original manufacturer warranty. We stand behind everything we sell.
Manufacturer Warranty
All products sold by SADIQ Brothers carry the original manufacturer warranty. Warranty periods vary by product and brand — check the product listing for specific warranty duration.
What Is Covered
- Manufacturing defects in materials or workmanship
- Faulty components under normal use conditions
- Performance issues occurring within the warranty period
- Electrical failures not caused by external factors
- Dead-on-arrival (DOA) products — replaced immediately
What Is Not Covered
- Physical damage, drops, water damage, or misuse
- Unauthorized modifications, repairs, or tampering
- Normal wear and tear over extended use
- Damage from incorrect installation or wiring
- Damage due to power surges or voltage fluctuations
- Cosmetic issues that don't affect functionality
How to Claim Warranty
1
Contact Us
Reach out with your order number, product details, and a clear description of the issue.
2
Provide Evidence
Share photos or a short video showing the defect. This helps us process your claim faster.
3
Resolution
We'll coordinate with the manufacturer — repair, replace, or refund within the warranty terms.
Tips for a Smooth Claim
- • Keep your order confirmation email and invoice for reference
- • Retain original packaging until the warranty period ends
- • Record an unboxing video when you receive your order
- • Document any issues with clear photos as soon as they appear